Left Continue shopping
Your Order

You have no items in your cart

Frequently Asked Questions

Search

Login to check your orders status.

Please reach out to order@ajstone.com if you would like to change order quantities.

Login to track your order. You will also be given a tracking number once your order has been shipped.

Login to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "delivered", please contact customer service for assistance.

Login to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "fulfilled", please contact customer service for assistance.

Login to track your order status. Be sure that all of the items in your order have shipped already. If you order displays your Package Tracking Numbers, check with the shipper to confirm that your packages were delivered. If your packages each show a status of "fulfilled", please contact customer service for assistance.

Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you. Please reach out to order@ajstone.com if you have further questions.

Register for a new customer account here.Ā If you are creating an account on behalf of aĀ municipality, city or township in OntarioĀ please reach out to us first by submitting theĀ Municipality Form.Ā Your information is NEVER sold to any other company and is kept completely private. Please view ourĀ Privacy PolicyĀ for more information

Reach out to us at order@ajstone.comĀ if you would like to change your contact details such as your email address or phone number. If you loginĀ to your account, you are able to manage your shipping address in the account settings.

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.

Navigate to the login page. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.

Visit your customer portal to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact your sales representative for further assistance.

Click the "My Account / Order Status" link at the top right hand side of our site to print invoices

Credits usually take 7-10 business days from the time we receive your item(s)

Your credit card will be charged at checkout when your order is processed.